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Privacy policy

Last updated: April 20, 2026

Gist Books customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

·       Contact details

·       What information we collect, use, and why

·       Lawful bases and data protection rights

·       Where we get personal information from

·       How long do we keep information

·       How to complain

Contact details

Email: hello@gistbooks.co.uk

What information we collect, use, and why

We collect or use the following personal information for dealing with queries, complaints or claims:

·       Names and contact details

·       Addresses

·       Payment details

·       Account login or user information

·       Purchase or service history

We collect or use the following information for information updates or marketing purposes:

·       Names and contact details

·       Marketing preferences

We collect or use the following information for recruitment purposes:

·       Contact details (eg name, address, telephone number or personal email address)

·       Date of birth

·       National Insurance number

·       Employment history (eg job application, employment references or secondary employment)

·       Right to work information

We collect or use the following information to comply with legal requirements:

·       Identification documents

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for recruitment purposes are:

Our lawful bases for collecting or using personal information to comply with legal requirements are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

  • Directly from you

How long do we keep information

We keep information for five years or as long as someone remains subscribed to our newsletter or our other community activities.  If at any point someone wants their information to be deleted, please contact us at hello@gistbooks.co.uk